sherpani logo
sherpani logo

All articles

Buy with Prime

Find answers to questions about the Buy with Prime checkout option on our website

Articles

Do I need to be an Amazon Prime member to Buy with Prime?

Yes, in order to check out using Buy with Prime you need to be an Amazon Prime Member.

What is Buy with Prime and how does it work?

Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience, and returns on eligible orders.

How do I make a purchase using Buy with Prime?

Here's how it works:. Step 1: Look for products that have the Buy with Prime badge. Step 2: On select products, click the Buy with Prime button to instantly check out. Step 3: Sign in to your Amazon Prime account (if not already). Step 4: Confirm you

Can I use a discount code on my Buy with Prime order?

At this time, only select discount codes can be used on Buy with Prime orders. If your discount code is not accepted when checking out through Buy with Prime, it is not eligible for orders placed through Buy with Prime. If you have a discount code th

Can I use a Gift Card on my Buy with Prime order?

No, at this time Sherpani and Amazon Gift Cards cannot be redeemed on Buy with Prime purchases.

How do I return an item I purchased through Buy with Prime?

To return an item you purchased using Buy with Prime follow these steps. 1. Open your order confirmation email. 2. Choose Order Details to view the order details page. 3. Chose the Return button on the order details page. Note: You will only be able

How long does it take to receive my refund for a returned product?

Refunds for returned orders are processed once the returns department has received the item. The refund should go through within 3-5 business days. If you have not received your refund after five business days, please contact [email protected] for