sherpani logo
sherpani logo

All articles

Returns & Exchanges

Find answers to questions about Returns and Exchanges

What is your return and exchange policy?

We gladly accept returns for products with the tags still attached and in the condition you received them within 100 days of their delivery date. Once your return has been delivered back to us, we will either process your refund to your original paym

Start a Return

Click here to start your return. If you purchased through Buy with Prime please email [email protected] to request a return label. At this time we are unable to process returns or exchanges for international orders.

What items are final sale?

The following items are considered final sale:

How do I return an item I purchased through Buy with Prime?

To return an item you purchased using Buy with Prime follow these steps. 1. Open your order confirmation email. 2. Choose Order Details to view the order details page. 3. Chose the Return button on the order details page. Note: You will only be able